For 24 years, Selling Power has identified the top companies in the United States for sales professionals, evaluating organizations of all sizes and industries. The comprehensive assessment considers various factors, including compensation, benefits, incentive programs, sales-rep hiring and onboarding, sales training, sales enablement, diversity, equity, and inclusion (DEI), and AI implementation.

Endurance’s ranking on the list highlights the company’s robust sales organization and its dedication to promoting a supportive and dynamic sales culture. The company remains committed to its core values of service, integrity, collaboration, accountability, and being data-driven.

“Being named one of the best companies to sell for by Selling Power is a testament to our relentless focus on our sales team’s success,” said Justin C. Thomas, Chief Executive Officer at Endurance. “We believe in empowering our sales professionals with the best tools, training, and support to excel in their roles and deliver outstanding service to our customers.”

Selling Power’s annual list is a valuable resource for career seekers looking to join companies that offer competitive yet supportive sales environments. Endurance has been ranked on the list seven times over the last decade. The 2024 list has been updated to reflect the latest trends and market conditions, ensuring that the included companies are evaluated based on the most current and relevant criteria.

For more information about career opportunities at Endurance, please visit https://www.endurancewarranty.com/careers/.

About Endurance Warranty Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid hundreds of millions in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit https://www.endurancewarranty.com.

Crain’s Chicago “Fast 50” List
Each year, Crain’s Business Chicago shines a spotlight on 50 local private companies that have managed to achieve significant revenue growth. The 2024 Crain’s “Fast 50” list highlights businesses that saw a median revenue increase of 505% over the past five years, with some companies reaching an astounding average revenue growth of 2,375%.

This year’s list features a diverse mix of industries, with standout performances from cannabis, logistics, and financial services companies. Among the 50 honorees, 18 are making their debut on the list, showcasing the dynamic and evolving landscape of Chicago’s business community.

Endurance achieved an impressive milestone by securing the #38 spot on Crain’s Chicago “Fast 50” list, highlighting the company’s remarkable growth and innovation. This is Endurance’s sixth year on the list, climbing from #44 in 2023 to #38 in 2024. Endurance’s consistent rise reflects its dedication to excellence and strategic expansion.

View the full 2024 “Fast 50” list here: https://www.chicagobusiness.com/fast-50/chicagos-fastest-growing-companies-2024

16th Annual 2024 Golden Bridge Awards®
In addition to its growth accolades, Endurance’s customer service and support teams have been honored with a prestigious Golden Globee® at the 16th Annual 2024 Golden Bridge Awards. The award for “Customer Service and Support Team-Department of the Year” celebrates outstanding customer service performance, underscoring the team’s commitment to delivering extraordinary service and support to its customers. The Golden Globee win highlights the innovative approaches and unwavering dedication of the Endurance team.

The Golden Bridge Awards are an annual industry and peer recognition program honoring the best companies and individuals in every major industry worldwide. The awards highlight outstanding organizations, products, and people who have made significant contributions and set new standards of excellence.

Explore the complete list of 2024 winners here: https://globeeawards.com/innovation/winners/

“We are proud to be recognized for our growth and our commitment to quality customer service,” shared Endurance CEO Justin C. Thomas. “These achievements reflect the Endurance core values of service, integrity, respect, collaboration, and accountability.”

Thomas continued, “As we continue to grow and innovate, we remain focused on delivering personalized products and services that secure the financial well-being of our customers and their investments. These recent accolades further solidify Endurance’s position as a leader in vehicle protection and beyond.”

About Endurance Warranty Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid hundreds of millions in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit https://www.endurancewarranty.com.

With over 25 years of experience in the auto and mortgage industries, Aaron Segal’s career embodies a commitment to excellence and innovation. His automotive journey began as a top sales performer at a Nissan dealership in northern Illinois, where his market insights and sales talent earned him numerous accolades, establishing his reputation as a trusted name in the industry.

In 2001, Segal transitioned exclusively to the mortgage industry, where he continued to excel as a senior loan officer and underwriter. Throughout his tenure, he achieved notable success, including leading a team of senior loan officers while consistently exceeding personal sales quotas. Segal’s dedication to client satisfaction and operational excellence earned widespread recognition.

In 2010, Segal embarked on a transformative career path, rejoining the automotive sector with Endurance Vehicle Services. Tasked with leading the creation of a third-party administrator, now known as EDS, Segal committed himself to building Endurance’s reputation for delivering industry-leading vehicle service contracts to consumers and ancillary coverage products to car dealerships nationwide. Under Segal’s guidance, EDS has become synonymous with transparency, value, and innovation, solidifying its position as a trusted partner in the automotive and dealer coverage landscape.

EDS collaborates with a wide range of car dealerships, specializing in coverage for mid to high-mileage vehicles. With a dedication to driver satisfaction and professionalism, EDS sets the standard for service excellence and comprehensive coverage in the automotive sector.

“We are thrilled to announce Aaron Segal’s appointment as President of Endurance Dealer Services,” said Justin C. Thomas, CEO of Endurance Warranty Services. “Aaron’s exceptional leadership, vision, and unwavering commitment to excellence have been instrumental in driving EDS’ growth and success. His appointment underscores our continued dedication to delivering unparalleled value and service to our customers.”

For more information about Endurance Dealer Services, visit www.enduranceds.com.

About Endurance Vehicle Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid millions of dollars in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Vehicle Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit www.endurancewarranty.com.

With an emphasis on making intelligent, cost-effective decisions when it comes to car care, the campaign extension features compelling concepts focused on enhanced savings as a vehicle owner and empowers drivers to take charge of their vehicle protection. Endurance auto protection plans are designed to shield real drivers from the high cost of inevitable breakdowns, and these new concepts will resonate with consumers who value both their vehicles and their wallets.

Danica Patrick, embodying the spirit of Endurance and smart decision-making, returns to the front of this innovative campaign. “Being a professional driver taught me the importance of being ahead of the game, not just on the track but off it as well,” shared the former IndyCar and NASCAR driver. “Continuing the partnership with Endurance means I get to share the message that making smart, proactive choices about car care is crucial. I believe in Endurance because they stand for saving drivers from the unexpected, ensuring that every journey is a confident one.”

Endurance CEO Justin C. Thomas also expressed his excitement: “We are thrilled to continue our partnership with Danica Patrick. Her passion for driving and commitment to excellence mirrors our mission to offer the best protection plans in the market. This campaign extension highlights our dedication to helping drivers navigate the road ahead with confidence and financial wisdom.”

About Endurance Warranty Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid hundreds of millions in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit http://www.endurancewarranty.com.

Born of the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful companies within the Midwest economy’s most dynamic segment – its independent small businesses.

“Our remarkable year-over-year growth is directly linked to our commitment to outstanding customer service and providing essential coverage that truly benefits consumers,” stated Endurance CEO Justin C. Thomas. “At Endurance, we’re dedicated to redefining service excellence and delivering products that meet the needs of our customers. We’re excited about further strengthening our market presence and expanding on what it means to be covered by Endurance.”

The companies on this list show a remarkable rate of growth across all industries in the Midwest region. Between 2020 and 2022, these 172 private companies had an average growth rate of 134.06 percent; by 2023, they’d also added 14,830 jobs and $24.5 billion to the region’s economy. Endurance has proudly ranked on the Inc. 5000 Fastest-Growing Private Companies list for nine years, including a six-year stretch from 2015 to 2020 and again from 2022 to 2024.

Complete results of the Inc. 5000 Regionals: Midwest, including company profiles, can be found at inc.com/midwest. An interactive database that can be sorted by industry, metro area, and other criteria can also be found on the website.

“The honorees in our Inc. 5000 network are the ‘Who’s Who’ of private companies. They’re energizing regional economies as they engineer the future of their industries. Learn who they are and what they do — they’ll be impacting things for a while,” said Eric Hagerman, Special Projects Editor at Inc. Media.

About Endurance Warranty Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid hundreds of millions in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit http://www.endurancewarranty.com.

About Inc. Media
The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers and the credibility that helps them drive sales and recruit talent.

The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit https://www.inc.com.

The BIG Awards for Business are renowned for their extensive history of highlighting the accomplishments of worthy companies. With 12 distinct awards, they recognize leadership, entrepreneurial spirit, and brand excellence across numerous industries. These awards are tailored to showcase the unique capabilities, successes, and endeavors of companies and individual contributors.

Nominations for the BIG Awards are based on performance of the last 12 months and demonstrate the impact of an organization, product, or individual effort, supported by tangible metrics or analytical evidence.

Justin C. Thomas, Chief Executive Officer at Endurance, shared, “Receiving the Small Business of the Year award is a remarkable honor that reflects our entire organization’s dedication and hard work. This accolade is a recognition of Endurance’s achievements and a testament to our innovation in the auto protection industry. We are humbled and motivated by this distinction, and it reinforces our commitment to deliver exceptional coverage plans, customer service, and real value to our consumers.”

“In the spirit of achievement and excellence, we congratulate Endurance on their outstanding success in 2023. Their victory exemplifies the highest standards of innovation and business acumen,” said Maria Jimenez, Business Intelligence Group’s Chief Nominations Officer. “Kudos to all the winners who have demonstrated unparalleled excellence, collectively shaping the future of business. May this recognition inspire continued greatness in the years to come.”

About Endurance Warranty Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid hundreds of millions in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit http://www.endurancewarranty.com.

About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

The Automotive Awards recognizes and celebrates the achievements of the best and brightest in the automotive world, from manufacturers and suppliers to dealers and service providers. The selection process for the program is straightforward: in addition to nominations, an expert in-house research team identifies, evaluates, and rewards businesses that they deem worthy of recognition for their achievements. This method ensures that, irrespective of industry or size, businesses can be assessed on an equal basis.

“It’s an immense honor to receive this recognition from The Business Concept. Our company relentlessly focuses on delivering the best vehicle protection to our customers, and this award underscores our commitment to excellence,” shared Endurance Chief Marketing Officer Colleen Sugarman. “I extend my gratitude to the Automotive Awards committee for acknowledging our efforts and to the entire Endurance family for making this possible.”

Awards Coordinator, Jessie Wilson, commented on the success of the winners: “The 2023 Automotive Awards is home to a diverse mixture of solutions for vehicle ownership, management, and maintenance, ultimately ensuring we can each benefit from the power of our vehicles. I wish our winners all the best for the years ahead of them.”

To learn more about these prestigious awards and the esteemed recipients, please visit https://www.thebusinessconcept.com/awards/automotive-awards/.

About Endurance Warranty Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $355 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit http://www.endurancewarranty.com.

About The Business Concept
Published quarterly, The Business Concept (https://www.thebusinessconcept.com/) strives to bring you the most up to date insights and features of businesses that have favored the digital space and have thrived in the cut-throat industry. The Business Concept covers all aspects of the business world and breaks down each part to analyze what businesses of all different sizes, from each part of the world need to encompass to reach new heights of success.

About AI Global Media
Since 2010 AI Global Media (https://www.aiglobalmedialtd.com/) has been committed to creating engaging B2B content that informs our readers and allows them to market their business to a global audience. We create content for and about firms across a range of industries.

Today, they have 14 unique brands, each of which serves a specific industry or region. Each brand covers the latest news in its sector and publishes a digital magazine and newsletter which is read by a global audience. Our flagship brand, Acquisition International, distributes a monthly digital magazine to a global circulation of 108,000, who are treated to a range of features and news pieces on the latest developments in the global corporate market.

Justin comes to Endurance with a rich legacy of over 20 years of progressive experience across the auto protection plan and warranty industry. He brings a wealth of expertise and leadership from senior positions at various industry giants such as AON, The Warranty Group, Assurant, and PayLink. Prior to joining Endurance, he held the role of President and Chief Operating Officer at The Olive Group.

“Justin’s comprehensive understanding of automotive finance and insurance services and auto warranty plans makes him an exceptional choice to navigate Endurance’s future trajectory,” said Paul Chernawsky, Endurance co-founder and Chairman of the Board of Directors. “Our Board conducted an exhaustive search for the right fit, and we’re confident that Justin possesses the vision and expertise to lead Endurance’s continued success through our people-centered approach to make auto breakdown protection accessible for all drivers.”

Chernawsky added, “I would also like to express our sincere gratitude to Rich Holland for his commendable leadership over the past two years, a period marked by significant growth. We’re optimistic about the continued collaboration with Rich as he transitions to a Board role for Endurance.”

Steven Carrel, Managing Director at TRP Capital Partners, also shared his insights on the recent appointment. “Having witnessed the tremendous strides Endurance has made in the auto protection space, it’s invigorating to see the onboarding of Justin. He is exceptionally talented and well-suited to continue to advance our long-term strategy and accelerate growth. At TRP, we remain committed to championing growth-focused entities in the transportation sector, and it’s promising to see companies like Endurance maintaining such an upward trajectory.”

Reflecting on his new role, Justin commented, “Endurance has consistently set a high standard for auto protection plans over the last 17 years. I am both honored and motivated to steer this dynamic company through its next chapter of innovation and excellence.”

About Endurance Vehicle Services
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $355 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Vehicle Services operates corporate headquarters in Northbrook, Ill. To learn more about Endurance, visit http://www.endurancewarranty.com.

About TRP Capital Partners
TRP Capital Partners (“TRP”) is a renowned investment firm dedicated to the transportation sector. Their approach is underpinned by a strategy that capitalizes on strategic relationships, commercial synergies, and its partners’ and affiliates’ extensive transportation knowledge. With the collective experience of its principals, amassing over 125 years in transportation-related investment, TRP stands out as an industry frontrunner. Their guiding philosophy is centered on supporting existing management teams and granting them the autonomy to operate their businesses ensuring continuity and innovation.

For more information on TRP Capital Partners, visit https://www.trpfund.com.

The Inc. 5000 class of 2023 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and seemingly intractable hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate ticked up to an astonishing 2,238%. In all, this year’s Inc. 5000 companies have added 1,187,266 jobs to the economy over the past three years.

Endurance, ranking No. 3769 on this year’s list, has consistently showcased growth and innovation in the industry of vehicle service contracts, more commonly known as extended car warranties. Each Endurance coverage plan is tailored to meet the unique needs and budgets of individual consumers, offering drivers the most comprehensive and customizable auto protection options on the market.

“This recognition is a testament to the hard work and relentless dedication of our entire team. For eight years, we have set the bar higher, and I am immensely proud to see Endurance continue to thrive and be acknowledged on the Inc. 5000 list,” said Rich Holland, CEO of Endurance.

Beyond their recognition in the Inc. 5000 lists of 2023, 2022, 2020, 2019, 2018, 2017, 2016, and 2015, Endurance has also notably received the Inc. Regionals Midwest No. 178 (2023) and Inc. Regionals Midwest No. 81 (2020) awards, demonstrating their exceptional performance not only on a national stage but within their specific region as well.

“Running a business has only gotten harder since the end of the pandemic,” shared Inc. Editor-in-Chief Scott Omelianuk. “To make the Inc. 5000—with the fast growth that requires—is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”

Companies on the 2023 Inc. 5000 were ranked according to percentage revenue growth from 2019 to 2022. Companies must have been founded and generating revenue by March 31, 2019, to qualify. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2022. The minimum revenue required for 2019 was $100,000; the minimum for 2022 was $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places.

For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc. magazine, available on newsstands beginning Tuesday, August 23, 2023.

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $300 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance, visit http://www.endurancewarranty.com.

About Inc.

Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com.

For more information on the Inc. 5000 Conference & Gala, slated for October 31 – November 2, 2023, in San Antonio, visit http://conference.inc.com/.

Out of a highly competitive pool of applicants, Endurance stood out with its outstanding performance and secured its place on the “Fast 50” list. This achievement underscores the company’s ongoing commitment to delivering reliable breakdown coverage and outstanding service to its valued customers.

The ranking process, conducted in collaboration with renowned accounting firm Plante Moran, involved a rigorous evaluation based on specific criteria:

• Companies headquartered in the Chicago area
• Independent company from 2017 to 2022
• Founded on or before Dec. 31, 2016, and grew revenue consistently
• Generated at least $15 million in revenue in 2022

Plante Moran thoroughly examined the financial documents provided by the applicants for the years 2017 and 2022 to compile the highly respected Crain’s Fast 50 list for 2023. Katie Arnold-Ratliff, of Crain’s Chicago Business, shared: “Last year was a flurry of activity for Endurance Warranty Services, which supplements auto insurance to cover high out-of-pocket consumer costs. In 2022, the company added an e-commerce experience; changed up its approach to its brand, creative, analytics and marketing; and kept a sharp eye out for strong acquisition targets.”

“We are incredibly proud to be ranked again on the esteemed Crain’s Chicago Business ‘Fast 50’ list, a testament to our continued growth and success as a leading provider of auto protection plans,” said Rich Holland, Chief Executive Officer (CEO) of Endurance. “This recognition validates our dedication to meeting customer needs, delivering superior coverage and service, and driving innovation in the industry. We remain committed to providing peace of mind and exceptional value to our customers as they navigate the road ahead,” Holland added.

Endurance has consistently demonstrated its commitment to delivering top-tier protection plans and expanding its offerings to meet the evolving needs of drivers. The company’s comprehensive suite of plans, including customizable coverage options, has gained significant popularity among customers. Endurance has also forged strategic partnerships and expanded its network of dealers and agency partners, further solidifying its position as an industry leader.

About Endurance Warranty Services, LLC
For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $300 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance, visit http://www.endurancewarranty.com.

Danica Patrick is widely recognized as a trailblazer and one of history’s most successful female racing drivers. As an IndyCar then NASCAR driver, she broke barriers and set records as a fierce competitor in the traditionally male-dominated world of motorsports before retiring in 2018. Danica garnered international acclaim by finishing fourth in her very first Indianapolis 500, going on to achieve another first as a female racer with her victory in the IndyCar Series Indy Japan 300 race.

As the new face of Endurance, Danica will help the company raise awareness of its auto protection plans designed to shield real drivers from the high cost of inevitable breakdowns. Today, Endurance launches a national marketing campaign featuring Danica across digital and television.

“I am excited to join the Endurance team to help spread the word about how their auto protection plans save drivers thousands in car repair bills,” said Danica. “Having spent many years in the racing industry, I understand the high cost of unexpected breakdowns. Endurance provides drivers with the peace of mind they need to keep their vehicles running smoothly, and I am thrilled to be a part of that.”

Endurance CEO, Rich Holland, expressed his enthusiasm for the new partnership: “We are honored to have Danica Patrick on board as our spokesperson. Her expertise, dedication, and drive are qualities that resonate with our mission at Endurance. We are confident that Danica’s presence will help us to continue to grow and provide the best possible products and service to our customers.”

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by ASE Certified mechanics, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $300 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance, visit www.endurancewarranty.com.

With her visionary approach and unwavering commitment to excellence, Colleen has played a pivotal role in shaping Endurance Warranty’s brand identity and driving its growth. Colleen’s remarkable achievements and inspiring philosophies as a CMO are explored in the feature below, highlighted in C Level Focus.

“Focus on direct communication and evaluate your own decision-making”

With the increasing complexity and diversity of modern challenges, leadership today demands a more nuanced approach than simply answering questions or cultivating a strong personal brand. Top executives must demonstrate their significance to create a relationship, gain focus, and progress the careers of those who need motivation. Colleen Sugarman, the Chief Marketing Officer of Endurance Warranty Services, LLC, is an excellent example of such a leader.

Endurance is a renowned provider of comprehensive and personalized auto protection plans. In 2021, Colleen joined the organization, drawn to CEO Rich Holland’s vision for achieving significant revenue growth and his leadership style and philosophy around providing autonomy to his business leaders. Colleen was also attracted to the company’s strong industry reputation and because its products and services are highly valued by consumers. For over 15 years, Endurance has provided auto protection plans (more commonly known as extended warranties) to drivers, earning high customer sentiment ratings on review websites like Consumer Affairs, Motor1, Google, and Trustpilot. With a direct-to-consumer approach, Endurance has paid over $287 million in claims since 2012, making it a leader in automotive service contracts.

Under Colleen’s direction over the last two years, the Endurance marketing team has implemented an omnichannel marketing approach that increased lead volume by 155% and sales by 139% in 2022 compared to 2021. Colleen also oversaw the overhaul of Endurance’s customer-facing website, providing a modern and succinct design to educate customers about the company’s products and services. The launch of an eCommerce online shopping experience in November 2022 enables users to get quotes and purchase vehicle protection plans online. Customers can also receive free auto protection quotes by phone or email.

Colleen’s leadership philosophy emphasizes clear strategic direction, active listening, accountability, building an elite team, and establishing strong internal and external relationships. She values verbal feedback, encouraging honest dialogue during weekly one-on-one and team meetings. Colleen believes this approach enhances decision-making, accountability, and teamwork. Alongside Colleen’s collaborative learning approach, Endurance invests heavily in leadership and skill-based training for its employees, recognizing them as the company’s biggest asset.

Over the years, Endurance has received numerous awards and recognition for its service to customers and growth in business. In 2022, Colleen was recognized with a Bronze Stevie® Award for Women in Business, among other global women executives, entrepreneurs, employees, and companies. For nearly a decade, Endurance has won Stevie® Awards for sales, customer service, and employer assessments – with past wins in 2014, 2015, 2016, 2018, 2020, and 2022. Endurance recently received a 2023 Silver Stevie® Award for Sales and Customer Service, a top distinction for customer service, contact centers, business development, and sales professionals. Endurance also placed on the Inc. 5000 list of the fastest-growing private companies for seven years.

To continue its growth and success, Endurance is planning new initiatives under Colleen’s marketing direction, including:

• Releasing a mechanical breakdown insurance (MBI) product for California residents
• Launching Spanish-language advertising to include Spanish-speaking sales representatives and customer support.
• Producing new TV digital campaigns, including short-form and long-form TV spots
• Initiating a home warranty cross-sell partnership

Endurance as a whole aims to persistently innovate and improve operations, providing a world-class quote-to-claim experience to increase consumer value. The company also focuses on customer-driven product innovation, with future plans to expand coverage to electric vehicles (EVs), power sports, and more. Colleen Sugarman and her marketing team are set to further enhance the customer experience by improving internal Customer Relationship Management (CRM) and eCommerce programs, while also utilizing the Endurance blog, email marketing, and social media channels to provide automotive consumers with valuable educational content.

“We are thrilled to be able to provide California drivers with quality mechanical breakdown insurance,” said Rich Holland, CEO of Endurance. “Our MBI policies offer top-of-the-line protection against unexpected breakdowns and give vehicle owners peace of mind. With comprehensive coverage options and a high level of customer service, Endurance is now the go-to resource for drivers in California.”

Other vehicle protection providers do not offer coverage in California due to the state’s strict regulations on extended warranties and vehicle service contracts. Endurance MBI coverage protects used cars and their owners in California against the high costs of repairs after their factory warranty (or manufacturer’s warranty) has expired. Providers of this type of insurance must be approved and licensed by the California Department of Insurance (CDI).

Endurance’s new mechanical breakdown insurance plans provide protection from the costs of repairs and parts replacement for covered components of vehicles up to 10 years old or 150,000 miles. Endurance MBI comes in the form of four specific plans, or drivers can choose to customize their coverage based on their own needs and budget. Standard benefits with each MBI policy include towing, rental car, and trip-interruption reimbursement. Additional plan personalization also includes emissions, business use, snowplows, lift kits, and oversized tire coverage.

For more information on mechanical breakdown insurance policies from Endurance, visit www.endurancewarranty.com/mechanical-breakdown-insurance-ca.

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by auto experts, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $287 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. In California, Endurance sells mechanical breakdown insurance through Marathon Administrative Company Insurance Services (CA License #0D60748). MBI is not a manufacturer’s warranty; it provides repair coverage after your manufacturer’s warranty expires. To learn more about Endurance auto protection, visit www.endurancewarranty.com.

Endurance is the leading provider of vehicle service contracts in the U.S. The company has grown significantly since its founding in 2006 and has become a trusted name in the automotive industry. Endurance has developed a reputation for providing customers with comprehensive coverage, competitive prices, and outstanding customer service.

“We are honored to be recognized by Inc. Magazine as one of the fastest-growing companies in the Midwest,” said Endurance CEO Rich Holland. “This recognition is a testament to the hard work and dedication of our entire team, and we are proud to be acknowledged for our growth and success.”

Endurance’s recognition by Inc. Magazine is the latest in a series of accolades for the company. Endurance was recently honored with a Silver Stevie® Award for Sales & Customer Service – the world’s top honors for customer service, contact center, business development, and sales professionals. In addition, Endurance has placed on the Inc. 5000 Fastest-Growing Private Companies list for seven years (2015-2020 and 2022).

“This year’s Inc. 5000 Regional winners represent one of the most exceptional and exciting lists of America’s off-the-charts growth companies. They’re disrupters and job creators, and all delivered an outsize impact on the economy. Remember their names and follow their lead. These are the companies you’ll be hearing about for years to come,” said Scott Omelianuk, Editor-in-Chief of Inc. Magazine.

The Inc. Regionals were ranked according to percentage revenue growth when comparing 2019 and 2021. To qualify, companies must have been founded and generating revenue by March 31, 2019. They had to be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2021. The minimum revenue required for 2019 was $100,000, and the minimum for 2021 was $1 million. For more information, go to https://www.inc.com/regionals.

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by auto experts, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $287 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance auto protection plans, visit www.endurancewarranty.com.

About Inc. Media

The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers and the credibility that helps them drive sales and recruit talent.

More than 2,300 nominations from organizations of all sizes and in virtually every industry in 49 nations and territories were considered in this year’s Sales & Customer Service Awards competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized judging committees. Endurance Warranty Services received an exclusive Silver Stevie Award for National Sales Team of the Year, highlighting the sale team’s impact on generating year-over-year revenue growth for the company.

Endurance Chief Executive Officer, Rich Holland, remarked on the award win: “Much of our success stems from a laser focus on customer service and empowerment – starting with our sales team. As the first point of contact, it’s essential to have a team that operates with integrity, putting the needs of potential and current customers first and helping to aid in the company’s efforts to deliver on our promise of providing peace of mind through reliable auto protection.”

Endurance has been honored by the Stevie Awards for numerous sales, customer service, and employer accolades for almost a decade. Past wins include:

• 2022 Bronze Stevie Award for Women in Business, Presented to Endurance Chief Marketing Officer Colleen Sugarman
• 2021 Silver Stevie Award for Sales & Customer Service
• 2016 to 2020 Stevie Awards for Great Employers
• 2018 Gold Stevie Award for Company of the Year, American Business Awards
• 2015 & 2016 Stevie Awards for Customer Service Department of the Year & Company of the Year, American Business Awards
• 2014 Gold Stevie Award for Customer Service Department of the Year, American Business Awards

Entries for the Stevie Awards for Sales & Customer Service were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; and more than 60 categories for sales and business development achievements.

“The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Stevie Awards President Maggie Miller.  “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”

Details about the awards and the list of Stevie winners in all categories are available at www.stevieawards.com/sales.

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by auto experts, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $287 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance auto protection plans, visit www.endurancewarranty.com.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.stevieawards.com.

Sponsors of the 17th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.

Endurance, the leader in auto protection, offers drivers the most comprehensive and customizable vehicle service contracts on the market. Tailored to each consumer’s needs and budget, Endurance provides custom coverage for vehicles up to 20 years old, high mileage vehicles, salvaged or rebuilt titles, luxury models, rideshare and delivery drivers, and more. Endurance auto protection plans also include value-added benefits like 24/7 roadside assistance, rental car reimbursement, and trip interruption coverage. Endurance plans pick up where manufacturer warranties leave off and provide consumers with valuable protection against breakdowns, costly repair bills, and the stress that comes with them.

“I am honored to accept this award from Business Intelligence Group recognizing our company’s accomplishments over the last year,” stated Endurance CEO Rich Holland. “2022 was a year of exceptional growth at Endurance, and we owe many thanks to our dedicated staff and colleagues. You exemplify our standard of excellence and our mission to exceed in all ways, always.”

This is the company’s second year in a row receiving a BIG Award for Business. In 2021, Endurance received a “New Product of the Year” award for the revolutionary auto protection plan Advantage.

“We are so proud to reward Endurance for their outstanding 2022 leadership and achievements,” said Maria Jimenez, Chief Nomination Officer of the Business Intelligence Group. “This year’s group of winners have shown that resilience and determination are ‘must-haves’ in today’s economy.”

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by auto experts, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $248 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance auto protection plans, visit www.endurancewarranty.com.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

Nicknamed the Stevies for the Greek word for “crowned,” the awards were presented to winners last night during a gala event attended by nominees and their guests at Caesars Palace in Las Vegas, Nevada.  The event was broadcast via Livestream.

More than 1,500 entries were submitted this year for consideration in more than 100 categories, including Executive of the Year, Entrepreneur of the Year, Company of the Year, Startup of the Year, Women Helping Women, and Women Run Workplace of the Year. Colleen Sugarman, Chief Marketing Officer (CMO) of Endurance Warranty Services, was awarded Bronze in the Female Executive of the Year – Consumer Services category for companies with 11 to 2,500 employees.

Colleen Sugarman has an extensive professional background in managing direct-to-consumer businesses across various industries. Before joining Endurance in July 2021, Colleen was CMO at Frontpoint Security and was responsible for brand strategy, creative, analytics, retention, multi-channel acquisition, eCommerce, CRM, and business development.

Over the last year, Colleen has helped Endurance reach and surpass monthly revenue performance across our digital and dealer services verticals. Colleen spearheaded a full redesign of the Endurance consumer-facing website. The new design, which launched in February 2022, includes simplified navigation, improved messaging, a modern design, and a concise coverage plan page to better educate consumers on the value of Endurance.

Colleen’s influence can also be felt in other areas outside of marketing, including our overall customer sentiment and company reputation. The Endurance Net Promoter Score (NPS) has increased significantly under Colleen’s marketing leadership. The company set its highest-ever NPS in November 2021 with 66 and surpassed it again in April 2022 with 69.

Endurance Chief Executive Officer (CEO) Rich Holland shared: “Endurance was founded over 15 years ago with a commitment to service, transparency, and accountability in the auto protection industry. Colleen Sugarman upholds these values, which helps set Endurance apart from our competitors. By refocusing and retooling our company’s marketing strategy, Colleen helped Endurance grow in many areas of the business in just over a year. With even more innovations coming in 2023, including the launch of new auto protection products, I expect even more success under Colleen Sugarman’s marketing guidance and expertise.”

Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 200 business professionals around the world, working on eight juries.  Details about the Stevie Awards for Women in Business and the list of Finalists in all categories are available at www.StevieAwards.com/Women.

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by auto experts, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $248 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance auto protection plans, visit www.endurancewarranty.com.

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Customers can visit EnduranceWarranty.com and select “Shop Now” to get started. By simply entering an email, address, vehicle make, model and mileage, drivers can review their recommended coverage, customize their options, and select a plan based on their needs and budget.

“Our new shopping experience allows Endurance to expand our reach and offer those consumers who prefer to make their purchasing decisions 100% online the ability to do so quickly and easily,” shared Endurance Chief Executive Officer (CEO) Rich Holland. “Our end-to-end online solution empowers consumers to get a quote online within minutes, customize their plan, and purchase without having to fill out a form or speak with a salesperson. We look forward to servicing auto protection customers in the ways they prefer, whether online, by phone, or by email.”

Endurance offers personalized auto protection plans that cover the cost of sudden breakdowns. The company works directly with certified mechanics, covering the costs of parts and labor, and alleviating the financial burden of auto repairs. Unlike other providers, Endurance has its own administrator of their plans. That means no middleman and no run-around. They’re with you from quote to claim, with VIP customer service that gets you back on the road fast. Besides extensive breakdown coverage, their plans also offer benefits like rental car services and all Endurance vehicle service contracts come with 24/7 roadside assistance and a complimentary year of Elite Benefits – a $2,000 value for items like key fob replacement, complete tire coverage, collision discounts and more.

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Recommended by auto experts, endorsed by real customers, and highly rated online, Endurance coverage plans shield drivers from the high costs of parts and labor when an unexpected breakdown happens. Since 2012, the company has paid over $248 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with an additional office in St. Peters, Mo. To learn more about Endurance auto protection plans, visit http://www.endurancewarranty.com.

Nearly 150 companies applied for Crain’s annual Fast 50 award – the most applications submitted in at least ten years. Endurance ranked 30 on the list and has placed numerous times on Crain’s list as one of Chicago’s most rapidly growing companies since 2016.

Working with accounting firm Plante Moran, Crain’s utilized a set of parameters to rank the area’s fastest-growing companies:

• Companies headquartered in the Chicago area, founded on or before Dec. 31, 2015
• Excluded franchisees, regulated banks, utilities, real estate developers, real estate investment trusts, and some holding companies
• Small companies (those reporting less than $15 million in 2021 revenue) were also not considered
• Disqualified companies that had more than one drop in revenue from 2016 to 2021.

Plante Moran examined financial documents provided by the applicants for the years 2016 and 2021 and thus ranked the Crain’s Fast 50 list for 2022.

“Following the pandemic, drivers are continuing to hold on to their cars longer due to less daily driving, lack of new car inventory, and financial reprioritization. An Endurance plan offers protection against breakdowns and shields drivers from the cost and stress that comes with them,” shared Endurance Chief Executive Officer (CEO) Rich Holland. “The demand for reliable breakdown coverage, coupled with our expanding auto protection options, new partner initiatives, and positive consumer sentiment, have helped us grow exponentially over the last year,” Holland added.

In January 2021, Endurance launched a revolutionary vehicle protection plan, Advantage, which includes breakdown protection and routine maintenance coverage. It also rolled out luxury car coverage, in February 2022, for brands like Audi, BMW, Mercedes-Benz, and Land Rover, with the Supreme for Highline vehicles add-on. Additionally, the company added 820 new dealers to the Endurance Dealer Services network and 30 new agency partners. Customer sentiment has also never been higher for the Endurance brand, receiving a 66.1 NPS score in April 2022 (a record high at the time).

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by auto experts, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $248 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with additional offices in downtown Chicago and St. Louis, Mo. To learn more about Endurance vehicle protection plans and car maintenance packages, visit http://www.endurancewarranty.com.

For nearly two decades, Endurance has offered customizable vehicle service contracts (commonly known as extended auto warranties) to motorists across the nation. Consumers choose Endurance as their provider because the company provides comprehensive auto protection supported by exceptional customer care. Hundreds of customers leave positive reviews on their experience with customer service monthly. From claims assistance to general questions on their contract, customers are treated like family to ensure they feel empowered while connecting with the Endurance team.

Endurance ranks high among vehicle protection providers on popular review sites, including:

• ConsumersAdvocate: 5/5 Excellent rating
• Google: 4.5/5 stars
• Trustpilot: 4.1/5 stars
• Consumer Affairs: 4.1/5 stars

(Ratings as of Nov. 2022.)

“Our customer support and experience team is the backbone of our company,” shared Endurance CEO Rich Holland. “These dedicated representatives are on the front lines, helping drivers every day with their coverage questions, breakdowns, and repair claims. I am proud of the team for earning another distinguished customer service award.”

Over the last few years, Endurance has been recognized numerous times with industry awards, including multiple Stevie® Awards for Sales & Customer Service, Selling Power’s “50 Best Companies to Sell For,” and more. The 2022 BIG Excellence in Customer Service Award celebrates those who support their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners, and technology providers for their superior customer service performance over the past 12 months.

Maria Jimenez, Chief Nominations Officer of the Business Intelligence Group, stated: “Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world. It is our honor to recognize Endurance as they are leading by example and making real progress on improving the daily lives of so many.”

About Endurance Warranty Services, LLC

For the most comprehensive auto protection plans in the industry, drivers turn to Endurance. Endorsed by real customers, recommended by auto experts, and highly rated on consumer advocate websites, Endurance plans shield drivers from the high costs of parts and labor when an unexpected breakdown occurs. Since 2012, the company has paid over $248 million in claims, helping customers save thousands on vehicle repairs and Empowering Confidence for the Road Ahead.

Endurance Warranty Services, LLC, operates corporate headquarters in Northbrook, Ill., with additional offices in downtown Chicago and St. Louis, Mo. To learn more about Endurance vehicle protection plans and car maintenance packages, visit www.endurancewarranty.com.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, business executives—those with experience and knowledge—judge the programs. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

Women make up more than half of the U.S. population, and their influence on household purchase decisions is continually rising. Today, females directly control or heavily influence 70-80% of consumer spending(1) and buy over 50% of the products traditionally deemed to be male purchases – including consumer electronics and automobiles.

As a leader in vehicle service contracts that extend drivers‘ mechanical breakdown coverage once the manufacturer‘s warranty runs out, Endurance was founded with a commitment to service, transparency, and accountability in the auto protection industry. That commitment extends to all drivers – especially women – who often express feeling unprepared for a major mechanical breakdown and uncertainty when dealing with automotive repairs. 

“Endurance is committed to empowering women with the knowledge and coverage that they need to drive confidently,“ said Paul Chernawsky, co-founder and CEO of Endurance. “When my co-founder and I started Endurance nearly two decades ago, we saw an opportunity to build a brand centered on service that drivers can really trust. We‘re proud to see that our commitment has resulted in being highly recommended by women for vehicle breakdown protection.“  

Empowering Today’s Female Drivers

Endurance partnered with the Women‘s Choice Award to conduct a survey of women to better understand the needs and experiences of female drivers. The survey reinforced that women are increasingly owning their own vehicle and are the primary party responsible for maintenance and repairs on their automobile. Citing the importance of transportation to their daily lives, a large part of the women surveyed also said that they were unprepared for a major breakdown and were uncertain about who they would turn to for an automotive repair. Respondents emphasized the importance of having a local, certified mechanic that they can trust to service their vehicle. 

Survey insights include

• Over 50% of women aged 18-60+ report they feel ‘somewhat’ or ‘not at all’ prepared for a breakdown 
• Only 36% of women aged 18-60+ say that they are ‘very familiar‘ with the maintenance that is required for their vehicle with nearly 7% indicating that they are ‘unfamiliar/have no clue‘ 
• Over 57% of women aged 18-44 anticipate spending $500-$1,000+ on annual vehicle maintenance 
• More than 42% of women aged 18-44 ‘rarely or never‘ keep up with the routine maintenance on their vehicle 

For female drivers, the assurance of 24-hour roadside assistance and a breakdown coverage provider who can serve as her advocate with the repair shop during a repair is a major relief. Endurance, for example, works directly with the licensed repair facility to understand the problem with the vehicle, obtain parts, and authorize repairs. Once the factory warranty has expired, Endurance provides security that women need to drive confidently. 

Kerri B., an Endurance customer since 2016 who has had more than $3,300 in repair claims paid, is a single woman who owns her own business and often drives long distances or commutes alone late at night. “Being a woman, it’s always nice to know that I can call a company that will take care of me. My family’s in a different country, so I’ve got somebody looking out for my best interest, and it‘s a worry that I don’t have to take on myself every day.“ 

When asked about her repair experience, Kerri explained, “I dropped my truck off at the dealership and went out of town. Next, Endurance called to tell me that the truck was fixed. I didn’t have to do anything – I just went to pick it up.“ She added, “It was a great feeling to know that when I arrived home, my truck was right there waiting.“  

In addition to the comfort women gain in being fully prepared for an unexpected breakdown, Endurance also offers EnduranceAdvantage, a vehicle protection plan which includes up to $3,500 of routine maintenance benefits. This gives female drivers who are unfamiliar with their vehicle’s maintenance requirements coverage for oil and filter changes, tire rotations, brake pad and wiper replacement, battery replacement, and more. Plus, since Endurance covers the maintenance intervals recommended by the manufacturer, women have the confidence that they are adequately maintaining their vehicle while saving the out-of-pocket expenses related to ongoing upkeep.  

Empowering Today’s Female Mechanics

Endurance has established a national network of certified repair shops that serve as key partners to help drivers get back on the road after a major breakdown. The brand‘s latest national television campaign centers on elevating the automotive technician trade and enhancing the reputation of knowledgeable, certified mechanics and shop owners. With the help of strategic partner RepairPal, Endurance regularly works with certified mechanics across the nation to educate and empower confidence in America‘s drivers. In honor of Black History Month and Women‘s History Month this year, the collaboration was expanded to female mechanics and people of color working in the automotive repair industry.  

Nikki Ayers is just one of the women trailblazers who participates in this collaboration. Since opening her first ASE-certified repair shop in 1979, Ayers Automotive Repairs, Nikki has devoted her profession to providing dependable, trustworthy auto repair services in her community. As acting Treasurer of the California Automotive Business Coalition, she has dedicated herself to expanding training access and apprentice programs that increase work opportunities for automotive technicians. 

“When I started, it was all men, and the only reason that I broke through was through learning the trade and continually proving my worth,” said Nikki. “To pay my lessons forward, I‘ve developed a passion for educating women on the breakdown process and mentoring female interns.“ Nikki continues, “Compared to male technicians, I often find that women in the repair shop carry more empathy for the customer, so I’m excited to partner with Endurance to offer educational resources to help female drivers feel more confident as car owners.” 

Amplifying voices like Nikki‘s and elevating automotive service as a vital trade is essential to attract diverse talent to the repair industry and continually strengthen consumer trust among female drivers and women of color.  

To learn more about how Endurance is Empowering Confidence for the Road Ahead, visit endurancewarranty.com. 

About Women’s Choice Awards

The Women‘s Choice Award was founded by Delia Passi, former Publisher of Working Mother magazine and responsible for the pinnacle success of the 100 Best Companies for Working Mothers list. The award is a symbol of excellence in customer experience awarded by the collective voice of women. When you see the Seal, know that women in your community and across the nation have rated that business as a business they trust to give you the kind of respect, customer service, assistance and buying experience you expect and deserve. Learn more: womenschoiceaward.com 

About Endurance Vehicle Protection

Founded in 2006, Endurance Vehicle Protection is the nation’s premier provider of vehicle service contracts. Endurance has kept pace with driver’s needs for nearly two decades, offering award-winning service, the exclusive Elite Membership, and groundbreaking protection plans like EnduranceAdvantage, which offers unrivaled eligibility and maintenance benefits. Winner of the 2021 Women‘s Choice Award® and recognized by Inc. 5000 as one of the fastest-growing companies in America, Endurance protects thousands of drivers each day from the extremely high cost of auto repair bills.

Survey Methodology

The SHE Survey was conducted in January 2021 on behalf of Endurance by the Women’s Choice Award and included responses to 13 questions from 303 American female vehicle owners aged 18-60+. 

Sources

Forbes, “20 Facts and Figures to Know When Marketing to Women“ https://www.forbes.com/sites/forbescontentmarketing/2019/05/13/20-facts-and-figures-to-know-when-marketing-to-women/?sh=46cc98951297  

Andrea Learned, “Don‘t Think Pink“ 

“When my co-founder and I started Endurance nearly two decades ago, we saw an opportunity to differentiate our company from bad actors and to build a brand centered on service that drivers could really trust,” said Paul Chernawsky, co-founder and CEO of Endurance. “We administer most of our plans, so unlike other sellers who hand off the contract once it’s signed, that’s really the point when our job begins. We’re with the customer from quote to claim, and I’m proud that we’ve paid out millions in claims over the past decade.”

Endurance has established a national network of certified repair shops that serve as key partners to help drivers get back on the road after a major breakdown. Leveraging this network, along with help of its strategic partner RepairPal, Endurance has teamed up with certified mechanics across the nation to educate and empower confidence in America’s drivers.

“Most people don’t know that while insurance covers you from accidents, it doesn’t protect you if your vehicle’s parts suddenly break down,” said Keith Benline, ASE- and RepairPal-certified owner of A+ AutoCare and Robert’s Auto Service. “When your manufacturer’s warranty expires, a protection plan can cover repair costs and get you back on the road faster.”

Keith is just one of the real mechanics who will take center stage in the company’s new TV commercial which begins airing nationally and online this January. Together with current Endurance customers, mechanics tell the firsthand story of how important a vehicle protection plan is, and how it has saved real drivers from the extremely high cost of an unexpected automotive failure.

“An unexpected auto repair can be a major setback for most Americans, and even a minor failure in today’s modern vehicles can add up to thousands in out of pocket expenses,” said Melissa Balsan, Chief Marketing Officer at Endurance. “It’s inspiring to hear firsthand stories from real drivers who have benefited from our plans, and we’re excited to amplify the knowledgeable voices of expert mechanics to bring authenticity to the industry.”

The campaign also aims to elevate the automotive technician trade and enhance the reputation of knowledgeable, certified mechanics and shop owners. A recent AAA survey found that two out of three U.S. drivers were generally skeptical about repair shops, which was often the result of one poor past experience. Some drivers are fearful that repair shops will recommend unnecessary repairs or overcharge for services.* To counteract this perception and share trustworthy expertise from its network of auto professionals, Endurance will share expert articles and videos on its website and social media channels. Keith, along with Andrew Giorgi, Army Veteran and owner of Midwest City Auto, both contribute regularly; along with female mechanics to come in honor of International Women’s Day.

Endurance has a history of innovation in vehicle protection, from establishing its own admin/obligor capabilities over a decade ago, to recently introducing EnduranceAdvantage, a comprehensive protection plan that includes routine maintenance. The brand mission—to ‘Empower Confidence for the Road Ahead’—aligns closely with the work mechanics are doing in local communities every day. This program will elevate their authority and provide a larger platform to build consumer trust in both certified mechanics and extended vehicle protection.

“Mechanics are an integral part of the communities they serve and a consumer-facing extension of our business,” added Chernawsky. “I’m proud that we are partnering with shop owners and customers in a formal way to change the way the world thinks of vehicle protection.” To learn more about Endurance’s new advertising campaign and view expert content, visit endurancewarranty.com.

About Endurance Vehicle Protection

Founded in 2006, Endurance Vehicle Protection is the nation’s premier provider of vehicle service contracts. Endurance has kept pace with driver’s needs for nearly two decades, offering award-winning service, the exclusive Elite Membership, and groundbreaking protection plans like EnduranceAdvantage which offers unrivaled eligibility and maintenance benefits. Winner of the 2021 Women’s Choice Award® and recognized by Inc. 5000 as one of the fastest-growing companies in America, Endurance protects thousands of drivers each day from the extremely high cost of auto repair bills. Learn more: endurancewarranty.com

SOURCES
*AAA U.S. Drivers Leery of Auto Repair Shops https://newsroom.aaa.com/2016/12/u-s-drivers-leery-auto-repair-shops/

Endurance Warranty Services—a leader in protecting people from the high cost of auto repair bills—surveyed its members and found that 9 out of 10 Americans are using their vehicles 50 percent less than they did before the outbreak of COVID-19. Vehicles across the country are sitting idle for longer periods of time, leaving owners and drivers vulnerable to costly breakdowns.

“With less day-to-day driving, essential vehicle components like the engine, battery, and brakes are at a higher risk of failure or corrosion,” said Alex Perrone, a twenty-year mechanic, and director of claims administration at Endurance. “Plus, if you suddenly return to regular driving, it can accelerate damage to your vehicle leading to costly breakdowns.”

Who is Driving Less & Why?

Prior to the outbreak, 43 percent of Americans used their vehicles for daily commutes, driving anywhere between two and three hours daily. This was consistent across urban, suburban, and rural communities. Soon after March 2020, however, the nation saw a shift in driving habits.

“As the pandemic gained momentum in April, we saw unemployment rates skyrocket and both large and small businesses migrating their workforce to at-home working conditions, including our own,” said Paul Chernawsky, CEO and co-founder of Endurance Warranty. “What’s interesting is our survey revealed a 50 percent reduction in car use across the nation—regardless of drivers’ employment status.”

Eight months now after the outbreak of COVID-19, states are slowly re-opening, and drivers are excited to get back on the road. Almost half (47 percent) of Americans plan to increase car usage once their states fully re-open, but the future of driving still seems unknown. The survey saw that at least 24 percent of Americans plan to stick only to essential trips when leaving home, even when their states fully re-open, and another 29 percent are waiting to decide if they’ll be ready to leave home more frequently or not given the unpredictable nature of the pandemic.

Idle Cars Are Prone to Breakdowns

Many believe driving less means fewer opportunities for car issues, but this isn’t true. Idle cars have a higher chance of experiencing battery failure, corrosion on cylinder walls, and build-up on both brake pads and rotor—all of which can lead to a breakdown. Couple this with impending colder weather in many states and the fact that Americans are eager to get on the road again, and it’s the perfect time to make sure your vehicle is set with the proper auto maintenance and protection plans.

6 Top Winter Auto Maintenance Tips

Auto expert and RepairPal certified mechanic, Andrew Giorgi of Midwest City AutoSpa in Oklahoma offer 6 key tips for preparing your vehicle for winter:

1. Replace Wipers—Old windshield wipers can cause scratches, especially with ice and snow
2. Get an Oil Change—For colder months, change to a lower viscosity oil—this allows the oil to move more freely about the engine to keep it running smoothly
3. Rotate Tires—Avoid uneven wear and tear from icy terrain by rotating tires and checking pressure weekly
4. Fix Brake Pads—Replace or repair brake pads with under ¼ in thickness to avoid damaging other essential parts
5. Change Spark Plugs—New spark plugs every 30,000 miles can help avoid problems with getting your car started
6. Check Coolant—If temperatures drop when coolant is low, this can lead to frozen radiator coolant and ultimately a breakdown or a car blowing cold air

“I see fewer and fewer people performing vehicle maintenance tasks as regularly as they should be, so I always recommend an auto protection plan for my customers,” says Andrew. “Nobody wants to be caught broken down on a cold winter road, and a solid auto protection plan not only helps cover breakdowns but also offers great everyday driver benefits like 24/7 roadside assistance.”

5 Things to Look For in an Auto Protection Plan

If your auto manufacturer’s warranty has expired or is expiring soon, your wallet is on the hook for costly repairs. An auto protection plan—otherwise known as a vehicle service contract—picks up where your manufacturer’s warranty leaves off. Here’s what to look for when choosing a plan:

1. Direct Administrator—Look for a company that administers the plans they sell. As a customer, this means no run-around on reimbursement if you have to file a claim.
2. Roadside Assistance—Stranded? Find coverage that offers 24/7 towing and breakdown assistance if you break down on the road.
3. Trip Interruption—Breakdowns are stressful, especially if you’re far from home. Find coverage offering reimbursement for meals and lodging if you breakdown away from home.
4. Substitute Transportation—Car in the shop? Get a plan with rental car coverage from licensed rental agencies so you can get home—or to work—reliably.
5. Any Certified Mechanic—Choose a plan that allows you to take your car to the local certified mechanic that you trust, or use RepairPal to tap into a network of trusted shops.

Endurance is Here to Help You Get Back on the Road Again

Whether you’re prepping to get out of the house, or you’re limiting car use and staying in, routine maintenance and auto protection coverage are critical to keeping your car in top shape—whenever you’re ready to hit the road again.

Endurance handles the cost of sudden breakdowns by paying the mechanic directly for both parts and labor, alleviating the financial burden of auto repairs. Unlike other companies, Endurance is the direct administrator of their plans. That means no middleman and no run-around. They’re with you from quote to claim, with VIP customer service that gets you back on the road fast. Besides extensive breakdown coverage, their plans also offer benefits like rental car services and trip interruption coverage, plus all Endurance vehicle service contracts come with 24/7 roadside assistance and a free year of an Endurance Elite Membership—with over $2,000 in benefits like key fob and tire repair and replacement, a personal concierge, and more.

Endurance has been providing comprehensive breakdown protection for nearly two decades. They have paid over $80 million in claims and currently protect over 750,000 vehicles on the road. To learn more about personalized auto protection and to get a free quote, visit endurancewarranty.com, or follow Endurance on Facebook, Instagram, and Twitter.

Research Methodology

This survey of Endurance members was conducted online by Endurance Warranty Services with 800 total respondents ages 18 and over within the United States between August 3 and September 3, 2020.

About Endurance Vehicle Protection

Founded in 2006, Endurance Warranty Services is the nation’s premier provider of vehicle service contracts, providing the most comprehensive and customer-centric auto protection in the market for nearly two decades. Named one of the largest and fastest-growing companies in Chicago by Crain’s and continuously climbing the Inc. 5000 list of fastest-growing companies in America, Endurance protects thousands of drivers from the high cost of repair bills every day. To find out how Endurance can help you save thousands in auto repairs, request a free quote today.

From successfully expanding their Endurance Elite Membership with added benefits for drivers, to implementing cloud-based technology to adapt to work-from-home needs, Endurance is proud to work as a diverse team to serve their customers and is equally proud of the recognition they’ve received as a result of these efforts.

“Endurance was built on saving people from the extremely high cost of breakdowns, and this is a year when Americans have needed economic relief the most,” said Paul Chernawsky, CEO and co-founder of Endurance Breakdown Protection. “Endurance’s mission is to ‘Empower Confidence for the Road Ahead,’ and we set out to build a company that people can trust and depend on. These awards are a true testament to our talented employees who make it all possible through teamwork and dedication, and I couldn’t be prouder.”

Endurance has won the following 2020 awards:

Company Growth

Earlier this year, Inc. magazine recognized Endurance on its 39th annual Inc. 5000 Fastest-Growing Companies. The list represents a unique look at the most successful companies within America’s most dynamic segment—independent small businesses. Endurance has revolutionized the aftermarket vehicle service contract (VSC) industry by providing education, options, security, and service—both before and beyond the sale of a coverage plan—and with a 229% increase in sales over the past three years, customers are seeing the value.

Inc. also recognized Endurance as one of the 250 most successful companies in the Midwest, earning a spot on the annual Inc. 5000 Midwest list. Born of the annual Inc. 5000 franchise, this is the most prestigious ranking of the fastest-growing private companies in Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin. In 2018 alone, companies on the Inc. Midwest list employed more than 27,000 people and added $13 billion to the Midwest economy. Endurance has offices in Illinois and Missouri, and with an average growth rate of 215% from 2016 to 2018, they have had a strong impact on the Midwest automotive industry market since 2006.

Endurance gained global accolades after being recognized by Crain’s Chicago Business for two awards—Crain’s Fast 50 Company—with 5-year growth of 321%—and Chicago’s Largest Privately Held Companies. Both awards recognize companies with outstanding revenue growth between 2017 and 2019.

Leadership & Employee Culture

Endurance’s CEO and co-founder, Paul Chernawsky, was recognized as one of the Top 20 Pioneering CEOs in 2020 by MyTechMag. In the September 2020 CEO Edition of the magazine, Paul shared how the company leverages technology to deliver great products and best-in-class customer service—the reason Endurance leads in affordable auto protection for the modern driver. MyTechMag’s selection criteria included a review of the complex challenges overcome by the business, company growth, and the CEO’s ability to harness employee talent and technology to drive the business forward.

Recently Endurance’s employee benefits were also globally recognized, winning Employer of the Year in the 2020 Gold Stevie® Awards for Great Employers for the second year in a row. The company was applauded for its work creating a thriving place for employees and promoting their values through exemplary work ethics. The Stevie Awards for Great Employers recognizes the world’s best companies to work for as determined by a unique blend of factors, from remote working conditions to employee benefits and competitive salaries.

Lastly, Endurance’s sales department landed its second placement on Selling Power’s Best Companies to Sell For—a distinguished ranking honoring the top sales forces in the United States. The magazine celebrates the country’s leading companies, offering competitive benefits and training opportunities, setting up top talent to truly succeed.

Endurance is proud to be an award-winning company that continues to revolutionize the vehicle service contract industry through premium protection plans. They have provided comprehensive breakdown protection for nearly two decades, have paid over $80 million in claims, and currently protect over 750,000 vehicles on the road. Request a free, no-obligation quote today and make sure to follow Endurance on Facebook, Instagram, and Twitter.

About Endurance Vehicle Protection

Founded in 2006, Endurance Breakdown Protection is the nation’s premier provider of vehicle service contracts, providing the most comprehensive and customer-centric auto protection in the market for nearly two decades. Named one of the largest and fastest-growing companies in Chicago by Crain’s and continuously climbing the Inc. 5000 list of fastest-growing companies in America, Endurance protects thousands of drivers from the high cost of repair bills every day.